Introduction

At OneCloud Healthcare, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the steps we take to ensure your data is safe. By using our website or services, you agree to the terms outlined in this Policy.

We may update this Policy from time to time. Please review it periodically to stay informed.

Who We Are

OneCloud Healthcare provides professional recruitment and staffing services to healthcare organisations. We help connect qualified healthcare professionals with suitable employers while ensuring the privacy and security of all users and clients.

How We Collect Information

We may collect personal information when you:

• Use our website or services
• Register for our newsletter or updates
• Contact us regarding staffing solutions or services
• Apply for jobs or submit candidate information

Types of Information We Collect

Personal information may include:

• Name, address, email, and phone number
• Employment or professional information (for recruitment purposes)
• Payment information (processed securely by third-party providers)
• IP address and website usage data

Note: We do not store your payment card details. All transactions are handled by secure third-party processors.

How We Use Your Information

Your information may be used to:

• Provide our recruitment services and process applications
• Respond to inquiries or requests
• Send updates, newsletters, or promotional communications (only if consented)
• Comply with legal obligations and maintain records

Sharing Your Information

We do not sell or rent your personal information.

We may share information with:

• Third-party service providers (e.g., secure payment processors, email platforms) strictly for service delivery
• Business transfers (in the event of mergers or acquisitions) with protection measures in place
• Legal obligations if required by law, regulation, or to protect rights and safety

Your Choices

You can choose to:

• Opt-out of marketing communications
• Update or correct your personal information
• Request a copy of the personal information we hold (a £10 processing fee may apply)

To exercise these rights, contact us at info@onecloudhealthcare.com or call 01355 721317.

Data Security

We implement reasonable technical and organisational measures to protect your data. However, no online system is completely secure, and transmission of data over the internet is at your own risk.

Cookies

Our website uses cookies to improve user experience and analyse website performance. You can manage cookies through your browser settings. Disabling cookies may reduce some website functionality.

Children’s Privacy

Our services are not directed to individuals under 16. If you are under 16, you must have parental or guardian consent to provide any personal information.

International Transfers

Your data may be transferred and stored outside the UK for service delivery purposes. Appropriate protection measures are in place to comply with data protection laws.

Review and Updates

This Privacy Policy is reviewed regularly. Last updated: November 2025